Overview

Oncall keeps your team's rota in one calm place: who is on call now, who is next, and exactly when they hand over. It also gives you a shared room for incidents, so the people on call can coordinate, write down what they decided and follow up afterwards.

Oncall is 100% free and open source under the MIT licence. You run it yourself, and your data stays in your own installation.

What it keeps

• Schedules. A primary and a backup rotation for each service, in the schedule's own time zone, with hand-overs at a set local time. Swaps cover a few hours without touching the rotation. See Schedules and hand-overs.
• Now and next. For each role, who is on call now, who takes over next and when. Your shifts can go into your own calendar through a private feed.
• Incidents. Declare one, follow its runbook, add timeline notes, move it from declared to resolved, and give every follow-up an owner and a due date. See Incidents and alerts.
• Alerts and events. Signals from your monitoring stay separate from incidents, so a noisy alert never declares an incident on its own.
• Your team. Admins, responders and viewers, each with what they need and no more. See Team and sign-in.

Beside your pager

Oncall does not page, call or text anyone. Your existing pager stays in charge of waking people up, and Oncall keeps the rota, the hand-overs and the coordination around it. The app says so at the top of every screen: Existing pager authoritative · paging OFF. What Oncall does not do lists the rest plainly.

If your rota lives in Opsgenie or PagerDuty today, you can bring it across from saved export files. See Move in from Opsgenie or PagerDuty.

Where to go next

1. Install and run Oncall on your own computer.
2. Sign in and finish setup as the owner.
3. Add a service, then set the rotation.
4. Add your team and decide who can change what.